From your Admin Dashboard, go to your Users tab.
Click on the Add users button in the upper right, and then select the category of user you wish to add. To see which user type is best, click here.
To add users manually:
Click on Add users and fill in the sections with the first name, last name and email of your team members. Click confirm to add the input employees. They will now appear on your Inactive users list until they set up their account.
Import users from Google or Microsoft contacts (Bulk upload):
A pop up will appear asking you to connect to a specified Google account. Once you confirm the account to connect to, you will be asked to allow certain permissions for Paladin Cyber. If you agree to this, click Allow. We will scan the account for contacts and list them. You can chose the accounts you wish to add - simply uncheck those you do not want on the Paladin account - and then select Add X users. They will now appear on your Inactive users list until they set up their account.
To add users by uploading a file:
Selecting this option will direct you to download an excel file with the necessary format to upload your employees. Once your excel sheet is formatted as needed, you can drag and drop the file or click to browser your files to select it. Similar to adding contacts via Google or Microsoft, once your file is processed, you will see a list of employees to add. If you decide to not add someone after having them on the list, simply uncheck those you do not want on the Paladin account. When you have the list of team members you would like on Shield, select Add X users. Note: do not add yourself or any other employees currently on the Paladin account to ensure there is not hiccups in processing your file.
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