It is important to make sure your team is set for success and part of that is ensuring they have the protections you as an administrator have chosen for them installed and activated.
An initial email will be sent when you add your users to Paladin Shield prompting them to set a password and install the browser extension.
If a user doesn't act on the first email we send, you can chose to send them reminders on a recurring basis. Each first of the month, we will send your users a reminder for the protections they have not yet implemented.
To set up these reminders, click on the bell icon in the upper right hand corner of your Users tab in the administrator portal:
Chose the protections of which you want to remind your team then click Save and we will take care of the rest.
Missing Browser Extension: for users who have not downloaded or logged into the browser extension
Missing Outlook Add-In: for users who do not have the outlook add-in installed and logged into
Incomplete trainings: for users who have not completed all active trainings
With reminders configured, you can ensure your workforce will be prompted to install Paladin Shield cyber protections that they have not yet set up without needing to access your dashboard to send out manual reminders.
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